Refund Policy

Evergreen Property Care aims for customer satisfaction and fair service.
 

Completed Services

• Once a service has been completed, refunds are not guaranteed

• If you believe there was an issue with the service, please contact us within 24 hours
   

We will review concerns on a case-by-case basis and may offer:

• A partial refund

• A service correction

• A credit toward future services
   

Cancellations

• Cancellations must be made before service begins

• Same-day cancellations may be subject to a fee if crews have already been dispatched
   

Weather-Related Cancellations

If a service is canceled due to unsafe weather conditions, you will not be charged. If on a monthly plan, the price will not be changed due to a weather event.
 

Contact:
(315) 529-8318